Creating your retirement account is therefore essential today for anyone who wants to monitor their retirement rights, check their career record and calmly prepare their retirement application.
With simple and secure access, this service allows you to centralize all of your retirement information, regardless of the diversity of your past professional activities.
This article explains step by step how to access your account, create it, unblock it in the event of difficulty and contact the competent service.
Which site should I use to access my retirement account?
Your Retirement Account is accessible from the official portal Retirement Infowhich brings together all compulsory pension schemes (employees, self-employed, civil servants, liberal professions, etc.).
This site was designed to offer you simple access to all the essential information related to your professional career. It allows you in particular:
- to consult your career record,
- to understand the rights linked to particular situations (children, disability, periods of unemployment, redemption of years of study, etc.),
- to monitor your retirement rights,
- to anticipate future steps thanks to a chronological vision presented in the form of a timeline.
Good to know : this service is also available via a mobile application, practical for consulting your data at any time and receiving important notifications.
How do I create my retirement account?
Creating the Retirement Account is free and only takes a few minutes. Just go to the official website https://www.info-retraite.fr/portail-info/sites/PortailInformationnel/home/mon-compte-retraite- and click on “Create my account”.
Several identification methods are offered in order to further improve security:
- connection via FranceConnect,
- Or creating a personal identifier with an email address and a secure password.
Once the account is activated, you have access to all of your past professional activities, your career record, as well as useful documents such as tax certificates.
Good to know: the account also allows you to follow your additional retirement savings contracts (collective or individual PER, etc.), when they are referenced.
How do I unblock my retirement account?
It sometimes happens that access to the Retirement Account is temporarily blocked, particularly after several unsuccessful connection attempts or if you forget your password.
Generally, unblocking is simple: a reset procedure is offered directly online. It consists of receiving a secure link by email in order to create a new password.
If the problem persists, the service may request identity verification to ensure the protection of your personal data. This step fully contributes to improving the security of the system and the reliability of information relating to your retirement rights.
It is also possible to contact IT support by telephone from Monday to Friday from 8 a.m. to 5 p.m. at 09.77.40.50.30 (non-premium rate call).
How do I contact my retirement account?
Several means of contact are available to obtain reliable and personalized retirement information. From your personal space, you can send a secure message to the competent department or consult the frequently asked questions.
It is also possible to make an appointment for individual support, particularly with a view to applying for retirement. These exchanges allow you to clarify your situation or correct your career statement. To do this, contact one of the plans to which you are affiliated via the “My retirement plans” tab of your retirement account.
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