Todd Katz, Executive Vice President, Head of Group Benefits, Metlife
Between the pressures of day-to-day life, COMPOUDED by Macro-Level stressors, Many Employees Are Understandably Overwhelmed-and Some Are Even Caught in a state of permacrisis, the word coined for the feeling of persist Crisis.
Metlife’s 2024 Us Employee Benefit Tennds Study (Ebts) Found that employed are more likes to experience Negative Feelings at and outside of work than they were before the pandemic. As uncertainty in both continuing continuous to red, employers must understand and recognize how these variables impact employeds’ professional and personal lives.
In 2023, Metlife’s Research Found That the Best Way for Employers to Support Their WorkForce is to demonstrate Employee Care, a Key Driver of Holistic Health and Business Outcomes. This Year’s Study Reveals that the most impactful way to deployee Care is During Key Moments in an individual’s life—With 76% of Employees Feeling Cared for when their use Provides Support in the Moments that Matter.
EMPLOYEES ARE NOW COMING TO EXPECT CARE DELIVERY FROM THEIR EMPLOYERS BOTH AT WORK AND OUTSIDE OF WORK. Ninety-Two Percent of EXPECTIONES EXPECTION Their Employers to CARE FOR THEM AT WORK, AND 79% Expect Care During Their Personal Life Moments.
The Challenge is that despite employed expectations, there are many work and life moments when employed report not feeling supported by their employment. Although Some of these moments may be visible or occur outside of work, employers should consider ways to addresse gaps to demonstrate used for improved moral and performance.
Employees Need Support when Facing Key Life Moments
Employee Care is often demonstrate in the workplace during positive moments, such as promotions or when someone takes on has leadership role. However, employers must recognize the importance of supporting employed more holistically and substantially inside and outside work.
For instance, Metlife’s Research Shows that Care Delivery Gaps Outside Work Are Most Pronounced During Life Moments Such As significant aplanned Financial Stress (38% Gap) or An Ongoing Mental Health Condition (30% Gap). A LACK OF CARE DELIVERY DURING THERE MOMES CAN APPROSELY IMPACT TALENT OUTCOMES. Employees who don felel cared for when they are facing an aging mental health condition, for example, are 31% less likely to be loyal.
Employers can respond to an experience like this by providing employed with mental health resurces and employed assistance programs and creating a supportive culture and an empathic environment that promotes work-life balance. By Doing so, employers can positively shape employed ‘feelings of care when these situations arise.
Intentional care and benefits are essential to the employee experience
Effective use Care Delivery can positively Impact Business Outcomes. For Example, Employees who Feel Cared for Are 60% More Likely To Innd to Stay At Their Organization in 12 Months and 55% More Likely to Feel Productive While Working.
To successfully meet employed expectations of care deliverry, employers must consider the spectrum of events employed experience and how to enhance care delivery during these touchpoints.
While Some Care Responses Are Straightforward and Routine (EG, Offering Employees The Option To Take A Sick Day When Unwell), other moments – Particularly visible lines – require a more comprehensive Care Delivery Strategy.
Although Employees Might Experience Similar Life or Work Moments, There often isn’t a “One Size Fits All” Solution, So Access to Range of Benefits, Resources and Programs Can Help Employees Decide Which Tools Would be Most Beneficial To Them and Their Unique Situation. That Said, it’s not enfough just to offer these benfits as part of an employed card delivery strategy – Effective communication about the avalabilty of benefits and how to use them is critical to ensure employed people get the most out of out of their benefits.
In Fact, 57% of Employees Who Choose and Successfully Use Their Voluntary Benefits Are Holistically Healthy, Compared to 34% of Employees who Are not Offered Voluntary Benefits. Put Simply, The Best Way to Care for Employees is to ensure they understand and Maximize Their Benefits.
Delivering an Effective Care Strategy Improves Talent and Business Outcomes
Against A Backdrop of Ongoing Life and Work Stressors, Employers have a Role in Supporting Their Workforce and the Key Moments that Impact the Employee Experience. BetWeen Competing Work and Life Priorities, in Parallel With Persist Macro-Level Stressors, Employee Expectations of Employer Care Delivery Will Only Continue to Grow.
With that in mind, employers Mustus continuously evaluate How they deliver care across Professional and Personal Experiences. When Employers extends Care to the key moments that matter to employers, they can improve talent and business outcomes.
Sponsored by metlife
