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Home » The rules change, beyond this duration, the passengers will no longer be reimbursed
Culture

The rules change, beyond this duration, the passengers will no longer be reimbursed

By News Room27 July 20252 Mins Read
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The rules change, beyond this duration, the passengers will no longer be reimbursed
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While plane delays have become commonplace, a new reform could upset your rights in terms of compensation. Find out how far the rules will change and what it means for your next flight.

Plane delays are a reality that many passengers must face, often with frustration. For decades, the reimbursement rules in the event of delay have been clear: travelers could claim compensation from three hours late on arrival.

However, in recent years, votes have risen to question this framework, with airlines arguing of an overly heavy financial burden. The situation is now in full evolution, and recent agreements between the member states of the European Union may well upset this landscape.

This June 5, 2025, the 27 EU countries agreed to modify the rules for compensation for passengers in the event of delay. This agreement, which must now be discussed in the European Parliament, aims to bring more flexibility to airlines while introducing new rights to passengers. The big novelty: the threshold would go from three to four hours behind intra-European flights of less than 3,500 km, to be able to claim compensation. For longer flights, this threshold would be set at six hours instead of 4 hours of late (excluding EU). Concretely, the flights delayed between two and four hours will now be excluded from the right to compensation, the amount of which amounts between 250 euros and 600 euros depending on the type of flight.

Faced with these developments, it is essential for passengers to remain informed. Before plane, be sure to know your rights in terms of compensation and find out about the new rules with your company. In the event of delay, carefully document the circumstances and be ready to assert your rights, even if the frame has changed. Preparing in advance can make all the difference.

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