It could include a “microbiological risk” and infectious.
Vigilance is required, even for daily products sold in pharmacies. Several lots of shower gel have been the subject of a national recall and have been removed from the market, reports the consumer information site consumer on April 24, 2025. But consumers may still have them at home. These hygiene products sold in pharmacies, parapharmacies and signs specialized throughout France between January 23 and February 18 could include “a microbiological risk”, which can cause skin irritation (redness, itching, burning sensations …) or even skin infections (dermatitis, folliculitis …).
As a precaution, the manufacturer invites consumers to no longer use them. They must be reported in the place of purchase for a refund or an exchange, or get rid of them. In the event of doubt or reaction after use, it is recommended to cease use immediately, to wash the skin with clear water, and to consult a healthcare professional if the symptoms persist or worsen. Posters are present in the brands concerned until Saturday, May 31 to inform all consumers. In addition, a contact number – 02 31 47 15 15. – was made available for any questions.
This is the Dermo-Protector Face and Body Surgras shower gel of the Neutraderm brand produced by the Gilbert laboratory, packaged in a transparent bottle of 1 liter with a blue pump (see photo on the right). Only the following 6 lots are affected by this recall:
- Code GTIN 3273816860152 LOT 24351028 (Consumption deadline 30/11/2028)
- Code GTIN 3273816860152 Lot 24352028 (Consumption deadline 30/11/2028)
- Code GTIN 3273816860152 Lot 24352029 (Consumption deadline 31/12/2028)
- Code GTIN 3273816860152 Lot 24353030 (Consumption deadline 31/12/2028)
- Code GTIN 3273816860152 Lot 24352031 (Consumption deadline 31/12/2028)
- Code GTIN 3273816860152 Lot 24353031 (Consumption deadline 31/12/2028)
Overall, we can give general confidence to the products sold in pharmacy or parapharmacy, but that does not exclude vigilance. Read the labels well, check the lots in the event of a reminder, be attentive to the reactions of your skin: all this remains essential.
