First impression have never mattered more than in Today’s Hybrid Work World, with Higher Stakes Than Ever for Employers to Provide Positive Onboarding Experiences That Help New Hires Create Connections With Coworkers.
Organizations Like CMI Media Group and Compass Have Been Experiminating With New Approaches To OnBoarding. While the Partner Agencies Are Proud of its Flexible Work-From-Home Benefit-Which Had Been in Place Years Before of the Pandemic-Their Joint Leadership Recognized A Genuine Employee Desire and Need for In-Person Collaboration Opportunities, Especially Among New Hires.
To meet the needs for stronger and more immediate connection, camaraderie and access to resources, the agencies’ people team launched a new commtite to help new colleagues navigate a hybrid environment. The Crew Committee, Which Stands for Colleagues Rallying for An Exceptional Welcome, included respected and tenured employed hand-picked by executive leadership to formally support the mission of providing an Exceptional Welcome for new hires across the agencies’ Us Office Rentals.
In this q & a with Julia Missaggia, Chief People Officer at CMI Media Group and Compas, and austyn Thorne, Chief of Staff at CMI Media Group and Compas, The Conversation Focuses on How The Two Agencies Are Leaning Into Company Culture to Help Employees Acclimat To Agency Life in A Hybrid Environment. The Questions and Answers Explore How Crew Provids Resources to New and Tenured Staff and Why It’s Working.
What was the inspiration behind crew?
Julia Missaggia: Essentially, crew represents the group of individuals that our executive leadership team selected as culture and change ambassadors for our company. Our company is nown for having a culture of general helpfulness and caring about each other as people, and as we scale, being intentional about growing that helpfulness is important.
One of Our Core Values is “We Are Family,” and that feeling of Being Family Was Much Easier to Create Organiquely when we we were a smaller Company. Now that we have grown tremendously, Making sure that value is felt by Every Single Person in Our Organization, no Matter where they are, is too sow more design and intention, which is how crew was conceptualized. It’s a special recognition to be a part of the crew. It means that you are why we have such great retention rats within our industry and how we continue to live our wear-family value.
What A Member of Crew Apart, and How Can Employees engage with them?
Austyn Thorne: Crew was formed out of a discovered need to introduce new store to our space and ways of working to scale our culture and weelcoming experience. Not only was this a need, but employed were look for more points of connection. We identified a group of colleagues who exemplify living in values and positively contributing to our culture. These individuals We READY HELPING NEW HIRS, AIDING IN ACCLIMATION TO The Offices and Putting Others’ Experiences First – Which is all part of Crew’s Mission.
Julia Missagia: Crew Successfully Launched Over the Summer. There was a Heartwarming Kickoff Meeting to Let the Crew Members Know they were selected for the role. The Amount of Genuine Exciment That They Expressed At Being Selected For This Role was palpable.
Austyn Thorne: Our best asset has always been Our people, so creating this initiative and formalizing the idea with a clear mission stément and branding just made sense. Crew Members Are the Safe Space Resources That We Already Had and Are Now Easy to Recognize and Identify Around the Offices to Help Employees With Everthing from onboarding to finding the Kitchens and Cafes to Learning Internal Processes Specific to Overcy.
Julia Missaggia: One Immondate Outcome that we are look to achieve is getting our new Employees to Experience Our CMI Media Group and Compass Legacy Culture for the First Time. Our Company has experienced extreme and successful Growth Over the Last Three Years Sale the Start of the Pandemic, But we we want to bring ourcoming Experience Back to the Forefront. So Much of our company is new to eITher CMI Media Group and Compas OR the Industry Altagether, and we want to Provide That Group with a way of Connecting Quickly, with an underlying underrstanding of who we are and what we value.
For long-term goal is stronger in-person collaborations and connections. WE’RE Prioritizing How We Deliver The Best Results for Our Customers While Still Holding Employee Flexibility and Connection Points. With our crew in place, we hope that when our employed do come to an in-person meeting or event, it is a positive experience with intentional collaboration.
Sponsored by CMI Media Group