Are you hesitating between an iPhone, a Galaxy or a Chinese model for your next purchase? Beyond design and price, an essential criterion is often neglected: reliability. 60 million consumers reveal the ranking of the best smartphones on the market.
For years, the divide between the “Apple team” and the “Android team” has fueled a fierce battle. Between friends, colleagues, family… Everyone has their favorite, often dictated by their little habits. On the one hand, we find the loyal iPhone users, who are unwavering about the supposed superiority of the Apple brand and who wouldn’t change it for the world. And on the other, there are those who favor competing alternatives such as Samsung or Google for example, praising supposedly better quality in all areas. But beyond preferences, and faced with technical reality, who is really right? Objectively, which smartphone manufacturer is really the best?
Faced with the domination of the giants of the sector, and the constant pressure of new ones on the market, the consumer often finds himself trapped in a paradox of choice. Today there is such a range of options that it becomes almost impossible to distinguish the real quality from the sales pitch! This is why the magazine 60 million consumers decided to conduct a comparative test between ten popular brands: Apple, Samsung, Sony, Honor, Xiaomi, Google, Motorola, Huawei, Oppo, and OnePlus. Durability of devices, risk of breakdown, quality of photos, ease of use, or even battery life… Several criteria were taken into account to establish a ranking of the best smartphones.
So, no offense to Apple fans, the brand is one of the least reliable on the market: with a score of 91% (percentage of devices that have never broken down), it is placed second to last, just ahead of Google, which dips to 84.3%. The two famous brands follow Motorola and Huawei (91.4% each), then Samsung (91.5%), OnePlus (91.7%), Honor (91.8%), and finally Sony and Oppo (92.2% each). In first place, we find the Chinese manufacturer Xiaomi, which dominates the ranking with a reliability score of 94.1%.
This comparative essay also reveals some paradoxes. For example, while Google is last in terms of reliability, it comes first in the question of user satisfaction. With a rating of 7.5/10, the American giant is particularly appreciated for the quality of its cameras. For its part, Apple is second to last in reliability and even last in battery life and value for money, but ranks first in ease of use. An area in which Xiaomi, although in the lead when it comes to reliability, struggles to compete. The Chinese brand is thus penultimate on this point, just ahead of Motorola.
60 million consumers specifies that Chinese brands offer more robust phones than others, particularly more than American brands, which are unreliable on this point. On the other hand, this criterion has little impact on the satisfaction rating of users, who attach more importance to battery life or ease of use. In short, you will have to choose your battle!
